FAQ

It’s simple! You choose the language you want to translate from and to and then: - type the text you want to translate - use the camera to take a picture including a sign or short text you need translated - or speak into the device, and the translation will be automatically spoken out for you.
With 98% accuracy, our devices are nothing like the nonsensical translations you are used to getting online. You can rely on them for precise translation.
We are committed to providing you the highest-quality products at the most competitive prices. Guaranteed that you will not be let down.
Our devices are made with state-of-the-art AI technology that will provide you with high accuracy and reliable results. The best part: you do not need to be connected to the internet to use them.s
It depends on where you live! We ship to Bulgaria in 1-2 business days, Hungary 2-3 business days, Austria, the Czech Republic, Germany, Greece and Romania in 3-4 business days, and Belgium and the Netherlands in 4-5 business days.
То return an item purchased from translations.biz, you must inform us no later than 14 days after you have received the product. To notify us about a return, contact us by mail at *****@***.com.Refusal to receive a package upon arrival is not qualified as a rightful return and we reserve the right to charge you an amount to cover any additional costs that we may have in regards to your withdrawal. We must receive your product no later than 14 days after you have contacted us requesting a withdrawal. If the deadline, however, is a public holiday, a Saturday or a Sunday, the new date will be the following working day. Please be aware that it can take up to 4 weeks for us to process your return and refund the amount of money corresponding to your order.
Yes, in order to place an order on translations.biz, you are required to register first. That also makes it easier for you to track your order.
We currently ship to the following countries: Austria, Belgium, Bulgaria, Czech Republic, Germany, Greece, Hungary, Netherlands and Romania.
Translations.biz provides a twelve-month warranty on all translation devices based on the date of purchase. At its option, translations.biz will repair or replace the device if it is found to be defective as to workmanship or materials. This warranty does not extend to damage resulting from misuse, neglect, or accident. This warranty extends only to the original consumer purchaser.
All of our devices come with a “Preparations before use” manual that thoroughly explains how to set up and configure them. All you need to do is choose a system language, connect the device to a WiFi network, and make sure the battery is full.