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Questions Or Requests? Reach Out To Us

Our friendly support team is there for you any time – via message & phone.

Whether you have questions, feedback or technical problems: this is your go-to place for quick answers & solutions.

Find your way around quickly: Discover the most common inquiries at a glance below. Just let us know your request – we'll take care of the rest.

Your Request, Our Solutions: How May We Help You?

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General Questions
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Every question is welcome. We’re always at your disposal to provide further information.
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Questions About Products
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Unsure about your choice? Our advisory team will help you find the perfect product for your needs.
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Questions About Payments & Invoices
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Transparency is important to us. We answer all financial questions clearly and precisely.
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Order & Delivery
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We’ll be happy to inform you about all order details and answer your questions about delivery & shipping.
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Business Orders & Discounts
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Looking for a bulk order? Contact us for tailor-made business solutions at attractive prices.
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Technical Support
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Error messages or problems with your order? Let us know for a smooth customer experience.
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Data Protection & Legal Questions
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The protection of your data is important to us. Find out more about all legal matters.
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Feedback & Criticism
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Your opinion matters! Every feedback helps us to optimize our products & services.
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Quality & Claims
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Your satisfaction is our top priority. Let us know if the quality of our products and services does not meet your expectations.
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Partnership & Cooperation
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Together we are stronger. Find out more about how you can collaborate with us.
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Media & Press
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Would you like to make a media inquiry? We welcome exchanges with media representatives and are available for information and interviews.
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Other Requests
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Does your question not fall into any of the categories? We are of course open to other questions as well.

We’re All Ears: Our Hotline Support Listens To You

Do you prefer a direct personal conversation? Just give us a call. We are happy to advise you – both in German & English.

Country
Germany & Austria
Other Countries
(Support in English)
Phone Number
+49 176 32 48 00 11
8:00 – 17:00 (CET) Monday through Friday
+359 87 645 58 59
(EET) Monday through Friday

Write To Us: We Will Reply Within One Working Day

We’d love to hear from you.
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