OUR TERMS & CONDITIONS
CHIC Business LTD
Business Center “Bee Garden“
173 Prilep Street, 3rd Floor, Office 30
9000 Varna
Bulgaria
Tel.: +359 87 878 10 87
E-mail: hello(at)chic.biz
Website: www.translations.biz
hereinafter referred to as the Seller.
1. General Information, Definitions
(1) The Seller offers artificial intelligence translation devices in particular via the online store on the website www.translations.biz. The following General Terms and Conditions (GTC) apply to the business relationship between the Seller and the Customer in the version valid at the time of the order.
(2) A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to their commercial nor to their independent professional activity. Entrepreneurs in the sense of the Terms and Conditions are natural or legal persons or partnerships with legal capacity who act in the exercise of their commercial or independent professional activity when concluding the legal transaction. Customers within the meaning of the Terms and Conditions are both consumers and entrepreneurs.
(3) Individual contractual agreements shall take precedence over these GTC. Deviating, conflicting or supplementary GTC shall not become part of the contract unless their validity is expressly agreed.
2. Conclusion of Contract
(1) The presentation of the goods on the online store of the Seller does not constitute an offer in the legal sense, but merely an invitation to the Customer to make an offer in the legal sense. The ordered goods may deviate slightly from the goods presented on the Internet due to the technical possibilities of presentation, in particular there may be deviations in color, insofar as this is reasonable.
(2) Orders can only be placed by those persons who have previously registered on the web portal "translations.biz" as so-called "users".
The order by the Customer can be made via the website of the Seller. The Customer's order constitutes a binding offer to conclude a purchase contract for the ordered good(s).
(3) The Seller will confirm receipt of the Customer's order immediately by fax or e-mail.
In case of payment by credit card, the purchase contract is not already concluded with this order confirmation, but only with the sending of a separate e-mail with an order confirmation or the delivery of the goods. In the case of payment by credit card, the Seller is entitled to accept the contractual offer contained in the order within two working days. It is equivalent to an acceptance if the Seller delivers the ordered goods within this period.
(4) The conclusion of the contract is subject to the reservation not to perform in case of incorrect self-delivery. This shall only apply in the event that the Seller is not responsible for the non-delivery and the Seller has, with due diligence, concluded a specific covering transaction with the supplier. The Seller shall make all reasonable efforts to procure the goods. Otherwise, the consideration will be refunded immediately. In case of unavailability of the goods, the Customer will be informed immediately.
(5) If the Customer orders the goods electronically, the text of the contract will be stored by the Seller and sent to the Customer together with the legally effective GTC by e-mail after conclusion of the contract.
3. Retention of Title
(1) For consumers, the Seller retains ownership of the goods until full payment of the purchase price. For entrepreneurs, the Seller retains ownership of the goods until full settlement of all claims arising from an ongoing business relationship.
(2) In the event that the Customer acts in breach of contract, in particular in the event of default in payment, in the event that the Customer provides false information about their creditworthiness or if an application is made to open insolvency proceedings, the Seller shall be entitled - if necessary after setting a deadline - to withdraw from the contract and to demand the return of the goods, provided that the Customer has not yet provided the consideration or has not provided it in full.
(3) The Entrepreneur is entitled to resell the goods in the ordinary course of business. At this time already, the Entrepreneur shall assign to the Seller all claims in the amount of the invoice amount which accrue to them from the resale against a third party. The Seller accepts the assignment. After the assignment, the Entrepreneur is authorized to collect the claim. The Seller reserves the right to collect the claim themselves as soon as the Entrepreneur does not duly meet the payment obligations and is in default of payment.
(4) The Seller undertakes to release the securities to which it is entitled at the Customer's request to the extent that the realizable value of the securities exceeds the claim to be secured by more than 10%. The selection of the securities to be released shall be incumbent on the Seller.
4. Remuneration
(1) The stated purchase price is binding. The purchase price includes the statutory sales tax. The additional shipping costs incurred during shipping are included in the overview "Shipping & Payment". Costs for packaging are already included in the shipping costs.
(2) The Customer undertakes to pay the total price within 14 days after receipt of the order confirmation by e-mail or the invoice. After expiry of the deadline, the Customer is in default of payment. During the period of default, the Consumer shall pay interest on the debt in the amount of 5 percentage points above the base interest rate. During the period of default, the Entrepreneur shall pay interest on the debt in the amount of 9 percentage points above the base interest rate. The Entrepreneur shall also owe a lump-sum payment of 40 euros in the event of default on a claim for payment. This shall also apply if the Entrepreneur is in default with a payment on account or any other installment payment. The Seller reserves the right to claim higher damages for default from the Entrepreneur. The lump sum according to sentence 5 shall be credited against a claim for damages owed, insofar as the damage is justified in costs of legal prosecution.
(3) The Customer has a right to offset only if their counterclaims have been legally established, acknowledged or not disputed by the Seller. The right of the Customer to offset against contractual and other claims arising from the initiation or execution of this contractual relationship shall remain unaffected. The Customer may only exercise a right of retention if their counterclaim is based on the same contractual relationship.
5. Payment Options
(1) Customers may pay the purchase price by credit card.
(2) Further information on the means of payment can be found in the Seller‘s overview "Shipping & Payment" as well as in the Customer Information, and the Privacy Policy.
6. Shipping
(1) The Seller shall deliver exclusively to the countries specified in the overview "Shipping & Payment".
(2) The start of the delivery period is determined (depending on the selected payment method) according to paragraphs 3 to 5.
(3) For all payments made, the delivery period begins one day after the order.
(4) Information about the delivery time for delivery to all countries can be found in the Customer Information and in the overview "Shipping & Payment" on the Seller's website.
(5) If the start or end of the deadline falls on a Saturday, Sunday or a public holiday, the start or end of the deadline shall be postponed to the following working day.
(6) With regard to the reservation of proper self-delivery, the Seller refers to § 2 para. 4 of these GTC.
(7) The Seller shall be entitled to make a partial delivery, insofar as a partial delivery is reasonable for the Customer, taking into account its interests. This shall not affect the content of the contract, in particular the performance owed by the Seller or the agreed performance time. The Customer shall not incur any additional costs as a result of the partial delivery.
7. Transfer of Risk
(1) In the case of consumers, the risk of accidental loss and accidental deterioration of the goods sold shall pass to the Consumer upon handover of the goods, even in the case of sale by delivery to a place other than the place of performance.
(2) In the case of entrepreneurs, the risk of accidental loss and accidental deterioration of the goods shall pass to the Entrepreneur upon handover, in the case of sale by delivery to a place other than the place of performance, upon delivery of the goods to the forwarding agent, the carrier or the person or institution otherwise designated to carry out the shipment.
(3) The handover shall be deemed equivalent if the Customer is in default of acceptance.
8. Warranty
(1) The Customer is entitled to a statutory warranty right, which is modified according to §§ 8, 9 of these GTC.
(2) Ordered goods may deviate slightly from the goods depicted on the Internet within the bounds of what is reasonable. Reference is made to § 2 para. 1 of these GTC.
(3) Consumers have the choice whether to demand subsequent performance by repair or replacement. The Seller is entitled to refuse the type of subsequent performance chosen if it is only possible at disproportionate cost and the other type of subsequent performance remains without significant disadvantages for the Consumer. In the case of companies, the Seller shall initially provide warranty for defects in the goods at their discretion by rectification or replacement delivery.
(4) If subsequent performance is unsuccessful, the Customer may, at its discretion, demand a reduction in the purchase price or rescission of the contract; in addition, the Customer may demand damages in lieu of performance. In the event of only insignificant defects, the Customer - taking into account the interests of both parties - shall not be entitled to withdraw from the contract. Instead of damages in lieu of performance, the Customer may demand reimbursement of futile expenses within the scope of § 284 of the German Civil Code (BGB), which the Customer incurred and could reasonably be expected to incur in reliance on receipt of the goods. If the Customer chooses compensation for damages instead of performance, the limitations of liability pursuant to § 9 para. 1 of these GTC shall apply.
(5) Entrepreneurs must notify the Seller of obvious defects in the delivered goods within a period of 2 weeks from receipt of the goods; otherwise the assertion of the warranty claim is excluded. Timely dispatch or notification shall be sufficient to meet the deadline. For merchants § 377 HGB applies.
(6) If the Customer is an entrepreneur, only the product description of the Seller shall be deemed agreed as the quality of the goods. Public statements, promotion or advertising by the manufacturer do not constitute a contractual quality of the goods.
(7) The warranty period for consumers is 2 years from delivery of the goods. Deviating from this, the warranty period for entrepreneurs is 1 year from delivery. The one-year warranty period shall not apply if the Seller can be accused of gross negligence, nor in the event of bodily injury or damage to health attributable to the Seller and in the event of loss of life of the Customer, in the event of a guarantee and in the event of delivery recourse pursuant to § 478 BGB. The liability of the Seller according to the product liability law remains unaffected.
(8) Notwithstanding para. 7, the regular limitation period shall apply if the Seller has fraudulently concealed a defect.
(9) The Seller does not give any guarantees to the Customer in the legal sense, unless expressly agreed otherwise. Manufacturer's warranties remain unaffected by this.
9. Limitations of Liability
(1) In the case of slightly negligent breaches of duty, liability shall be limited to the foreseeable, contract-typical average damage according to the type of goods. This shall also apply in the case of slightly negligent breaches of duty by the legal representatives or vicarious agents of the Seller. The Seller shall not be liable in the event of a slightly negligent breach of immaterial contractual obligations. However, the Seller is liable for the violation of essential contractual legal positions of the Customer. Material contractual legal positions are those which the contract must grant to the Customer according to the content and purpose of the contract. Furthermore, the Seller is liable for the breach of obligations, the fulfillment of which enables the proper execution of the contract in the first place and on the compliance with which the Customer may rely.
(2) The above limitations of liability do not affect claims of the Customer arising from guarantees and/or product liability. Furthermore, the limitations of liability shall not apply in the event of fraudulent intent, breach of material contractual obligations, or in the event of bodily injury or damage to health attributable to the Seller or in the event of loss of life of the Customer.
(3) The Seller is only liable for their own content on the website of its online store. As far as with links the access to other web pages is made possible, the Seller is not responsible for the foreign contents contained there. The Seller does not adopt the external content as their own. If the Seller becomes aware of illegal content on external websites, they will immediately block access to these pages.
10. Final Provisions, Dispute Resolution
(1) The law of the Federal Republic of Germany shall apply. In the case of consumers who do not conclude the contract for professional or commercial purposes, this choice of law shall only apply insofar as the protection granted is not withdrawn by mandatory provisions of the law of the state in which the Consumer has their habitual residence. The provisions of the UN Convention on Contracts for the International Sale of Goods shall not apply. § Section 20, 13 para. 6 sentence 4 TDSG shall remain unaffected.
(2) If the Customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from this contract shall be the court competent at the Seller's place of business, unless an exclusive place of jurisdiction is given. However, the Seller shall also be entitled to sue the merchant at the court having jurisdiction over their place of residence or business. The jurisdiction based on an exclusive place of jurisdiction shall remain unaffected.
(3) We are obliged to inform you that with regard to the so-called online dispute resolution, a corresponding online platform is provided by the European Commission. You can access this platform at the following link: https://ec.europa.eu/consumers/odr. In this context, we are also obliged to inform you of our e-mail address. This is: shopping(at)chic.biz.
We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.
